Frequently asked questions

Have a different question and can’t find the answer you’re looking for? Reach out to our support team by sending us an email and we’ll get back to you as soon as we can.

What should my data look like?
You can upload one or multiple files in 1 datastore (PDF, CSV, JSON, Text, PowerPoint, Word, Excel), or add a link to your website to be scraped. 1 chatbot is associated with 1 datastore.
Does it use ChatGPT ?
Yes, your chatbot uses ChatGPT (gpt_4o). We are planning to support other models in the future.
Where is my data stored ?
The content of the document is hosted on secure cloud storage servers in Europe.
Does it support other languages?
Yes, InstruktAI supports about 90 languages. You can have your sources in any language and ask it questions in any language.
How can I add my chatbot to my website?
You can embed an iframe or add a chat bubble to the bottom right/left of your website.
Can I give my chatbots instructions?
Yes, you can edit the base prompt and give your chatbot a name, personality traits and instructions on how to answer.